Terms of Service

Effective Date: May 24, 2026  |  Last Updated: May 24, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Chuys ("Company," "we," "us," or "our"), the operator of the website located at chuys-food.digital (the "Site") and all associated services, platforms, and digital properties managed by Chuys.

By accessing, browsing, registering an account on, or otherwise using the Site or any services offered therein, you expressly agree to comply with and be legally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. Your continued use of the Site following the posting of any changes to these Terms constitutes your acceptance of those changes.

If you are accessing the Site on behalf of a business or legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both you and the entity you represent.

These Terms are governed by the laws of the United States and applicable state law. Users located in California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the California Business and Professions Code.

2. Description of Services

Chuys operates as a food-related business providing consumers with access to the following services through the website chuys-food.digital:

• Online food ordering and delivery coordination services
• Digital menus, nutritional information, and food product listings
• Reservation and table booking functionalities (where applicable)
• Customer account management and order history tracking
• Promotional offers, loyalty programs, and digital coupons
• Customer support and inquiry services via email at [email protected]
• Content including recipes, food-related articles, and multimedia materials
• Any other features, services, or digital tools made available on the Site from time to time

Chuys reserves the right to modify, suspend, discontinue, or expand any aspect of the services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

The services are intended for personal, non-commercial use unless otherwise expressly agreed upon in writing by Chuys. Commercial use of any portion of the services requires prior written authorization from the Company.

Certain services may require you to create an account, provide personal information, or meet eligibility criteria. You must be at least 13 years of age to use this Site. Users under the age of 18 must have parental or guardian consent before using any services that involve the collection of personal data or financial transactions.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Site and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Maintain and promptly update your account information to keep it accurate and complete
• Safeguard your account credentials and notify us immediately of any unauthorized use of your account
• Comply with all applicable local, state, federal, and international laws and regulations
• Use the services only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of Chuys and third parties
• Maintain the security and confidentiality of any login credentials associated with your account

3.2 Prohibited Activities

You agree that you will not, under any circumstances, engage in any of the following prohibited activities:

• Fraudulent Activity: Using the Site to engage in fraudulent transactions, impersonate another person or entity, or misrepresent your identity or affiliation
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site through hacking, password mining, or any other means
• Malicious Code: Uploading, transmitting, or distributing viruses, malware, spyware, ransomware, or any other harmful or destructive code
• Scraping and Data Mining: Using automated tools, bots, spiders, scrapers, or any other mechanism to extract data from the Site without express written consent from Chuys
• Spam and Unsolicited Communications: Sending unsolicited commercial communications, chain letters, or any form of spam through the Site's communication tools
• Interference: Interfering with or disrupting the integrity, performance, or security of the Site or servers and networks connected to the Site
• Circumventing Security: Attempting to bypass, circumvent, or override any security features or restrictions implemented on the Site
• Reverse Engineering: Decompiling, reverse engineering, disassembling, or attempting to derive the source code of any software underlying the Site
• Harassment: Engaging in any conduct that harasses, intimidates, or causes distress to other users, Company employees, or representatives
• Illegal Content: Posting, transmitting, or distributing any content that is unlawful, defamatory, obscene, pornographic, threatening, invasive of privacy, or otherwise objectionable
• Commercial Exploitation: Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Site for commercial purposes without prior written authorization
• Trademark Infringement: Using Chuys' trademarks, logos, brand names, or other proprietary designations without express written permission

Violation of any of the above prohibitions may result in immediate termination of your account and access to the services, and may subject you to civil and/or criminal liability under applicable United States federal and state law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the Electronic Communications Privacy Act.

4. Intellectual Property Rights

All content, materials, and features available on or through the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the overall design and layout of the Site (collectively, "Content"), are the exclusive property of Chuys or its licensors and are protected by applicable United States and international intellectual property laws, including copyright law (17 U.S.C. § 101 et seq.), trademark law, patent law, and trade secret law.

The Chuys name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Chuys or its affiliates and licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Subject to your compliance with these Terms, Chuys grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and its Content for your personal, non-commercial use only. This license does not include the right to:

• Modify or create derivative works based on the Content
• Commercially use or exploit any Content or materials
• Reproduce, distribute, publicly display, or publicly perform the Content
• Remove any copyright, trademark, or other proprietary notices from the Content
• Transfer the license to any other person or entity

Any unauthorized use of Content terminates the license granted herein and may constitute an infringement of Chuys' intellectual property rights, exposing you to liability under applicable law.

If you believe that any material on the Site infringes your copyright, please contact us at [email protected] with a detailed description of the alleged infringement, as required under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

5. Payment Terms

To the extent that the Site offers paid services, food ordering, delivery services, or other transactions requiring payment, the following payment terms apply:

5.1 Pricing and Charges

All prices displayed on the Site are in United States Dollars (USD) unless otherwise stated. Prices are subject to change without prior notice. The price applicable to any order will be the price displayed at the time the order is confirmed. Chuys reserves the right to correct any pricing errors, even after an order has been placed.

5.2 Payment Methods

We accept payment through various methods as indicated on the Site at the time of checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees.

5.3 Taxes

You are responsible for all applicable taxes, fees, and charges associated with your purchases, including but not limited to sales tax as required under applicable federal and state law. Taxes will be calculated and displayed during the checkout process where applicable.

5.4 Refunds and Cancellations

Refund and cancellation policies vary depending on the nature of the service or product purchased. Food orders that have been prepared or dispatched may not be eligible for refund. Please contact us at [email protected] for specific refund inquiries. We will process eligible refunds in accordance with applicable consumer protection laws, including the FTC Act (15 U.S.C. § 45).

5.5 Promotional Offers

Any promotional codes, coupons, or discount offers are subject to the specific terms and conditions accompanying the promotion. Promotions cannot be combined unless explicitly stated, and Chuys reserves the right to revoke promotions at its sole discretion.

6. Disclaimers

Chuys does not warrant that the Site will meet your requirements or expectations, or that any errors or defects will be corrected. Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk.

Nutritional information, allergen data, and product descriptions provided on the Site are for informational purposes only and may not reflect the most current ingredient formulations or preparation practices. Users with dietary restrictions, allergies, or medical conditions are advised to verify all food-related information directly with the restaurant prior to ordering.

7. Limitation of Liability

Even if Chuys has been advised of the possibility of such damages, and even if any remedy set forth herein is found to have failed of its essential purpose, our aggregate liability to you for all claims arising out of or relating to the use of or any inability to use any portion of the Site or services shall not exceed the greater of (a) the amount you paid to Chuys in the twelve (12) months preceding the claim, or (b) one hundred United States dollars ($100.00).

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, Chuys' liability shall be limited to the greatest extent permitted by applicable law.

Nothing in these Terms shall limit or exclude our liability for fraud, fraudulent misrepresentation, personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Chuys and its respective officers, directors, employees, contractors, agents, licensors, service providers, subcontractors, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Site or services in a manner not expressly authorized by these Terms
• Your violation of any applicable law, regulation, or third-party rights
• Any content, information, or materials you submit, post, or transmit through the Site
• Your breach of any representations or warranties made in these Terms
• Your negligent or wrongful conduct in connection with your use of the Site
• Any claims by third parties arising from your use of the services or your interactions with other users

Chuys reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate fully with Chuys in asserting any available defenses. You agree not to settle any matter without the prior written consent of Chuys.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the laws of the applicable state in which Chuys operates, without giving effect to any choice or conflict of law provisions.

You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

Users located in California acknowledge that their use of the Site may be subject to additional protections under California state law, including the California Consumer Privacy Act (CCPA/CPRA), the California Business and Professions Code § 17200 et seq. (Unfair Business Practices Act), and the California Civil Code.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or any transactions conducted through the Site.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact Chuys at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. Chuys will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. Both parties agree to engage in good-faith negotiations during this period.

10.2 Binding Arbitration

If the parties are unable to resolve a dispute informally within the thirty (30) day period, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the services, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English and, where practicable, shall be conducted remotely or via written submissions.

The arbitrator shall have authority to award any remedy or relief available under applicable law. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

10.3 Class Action Waiver

10.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights, without first engaging in the informal dispute resolution process.

10.5 Time Limitation

Any claim or cause of action arising from or related to use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose, or such claim shall be forever barred, regardless of any statute of limitations to the contrary.

11. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Site or any services provided by Chuys. Chuys reserves the right, in its sole discretion, to:

• Terminate or suspend your access to the Site or any portion thereof at any time, with or without cause, and with or without notice
• Delete your account and all associated data in accordance with our Privacy Policy
• Refuse service to any person or entity for any reason not prohibited by applicable law
• Take any other action deemed necessary to protect the integrity of the Site and services

Grounds for termination may include, but are not limited to, violation of these Terms, fraudulent activity, conduct harmful to other users or the Company, or any conduct that we believe, in our sole discretion, to be inappropriate or harmful.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities incurred prior to termination.

Upon termination, all licenses and rights granted to you under these Terms shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution provisions.

12. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Chuys. We provide these links as a convenience only and do not endorse the content, products, services, or practices of any third-party sites. Chuys has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Your use of third-party websites and services is subject to the terms and conditions and privacy policies of those third parties. We strongly encourage you to review the applicable terms and privacy policies of any third-party sites you visit. Chuys shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any third-party content, goods, or services.

13. User-Generated Content

To the extent the Site allows users to submit reviews, comments, feedback, photographs, or other content ("User Content"), you represent and warrant that: (a) you own or have the necessary rights and permissions to submit and use the User Content; (b) the User Content does not violate any applicable laws or third-party rights; and (c) the User Content is accurate and not misleading.

By submitting User Content to the Site, you grant Chuys a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with operating and promoting the Site and services.

Chuys reserves the right, but not the obligation, to monitor, edit, or remove any User Content at its sole discretion for any reason, including content that violates these Terms or that we find objectionable.

14. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and sharing of your information as described in our Privacy Policy. Our Privacy Policy addresses compliance with applicable United States privacy laws, including the Federal Trade Commission Act (FTC Act, 15 U.S.C. § 45), and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

15. Changes to Terms

Chuys reserves the right, at its sole discretion, to modify, update, or replace any part of these Terms at any time. Any changes will become effective immediately upon posting the revised Terms on the Site. The "Last Updated" date at the top of this page will be updated to reflect the date of the most recent revision.

We may, but are not obligated to, notify registered users of material changes via email to the address associated with their account or through a prominent notice on the Site. It is your responsibility to review these Terms periodically for any changes.

Your continued use of the Site or any services following the posting of changes constitutes your binding acceptance of those changes. If you do not agree to any revised Terms, you must immediately discontinue your use of the Site and services.

16. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, consistent with the parties' original intent. If such modification is not possible, the provision shall be deemed deleted from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect or impair the validity, legality, and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The failure of Chuys to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any right or provision of these Terms will only be effective if it is in writing and signed by an authorized representative of Chuys.

17. Entire Agreement

These Terms of Service, together with the Privacy Policy and any other legal notices, policies, or agreements published by Chuys on the Site, constitute the entire agreement between you and Chuys with respect to the Site and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter herein.

No oral or written information or advice given by Chuys or its representatives shall create a warranty or expand the scope of these Terms beyond what is expressly stated herein. Any rights not expressly granted in these Terms are reserved by Chuys.

18. Force Majeure

Chuys shall not be liable or responsible to you, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in fulfilling or performing any provision of these Terms when and to the extent such failure or delay is caused by or results from acts beyond our reasonable control, including but not limited to: acts of God, flood, fire, earthquake, epidemic, pandemic, governmental actions, war, invasion, acts of terrorism, labor disputes, internet service provider failures or delays, civil unrest, or any other events beyond our reasonable control.

19. Electronic Communications

By using the Site, you consent to receive electronic communications from Chuys, including emails, notices posted on the Site, or other electronic means. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

20. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or the operation of the Site, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries in a timely and professional manner.

These Terms of Service were last reviewed and updated on May 24, 2026. All rights reserved. © 2026 Chuys. Unauthorized reproduction or distribution of these Terms is strictly prohibited.